Good morning ladies! I hope you have had a prosperous week thus far. This message is being sent to everyone to make sure we are on one accord.
- Frequently this summer I have been seeing clients book outside We Roq Faces lash policy. Going forward your lash appointment will either be canceled or updated to reflect the correct booking (if time is allowed). WRF does not do fills pass 22 days, as it has always been reflected online. Make sure you are booking your next fill correctly as it will be changed to a full set if its MORE than 22 days. (See our booking site for specifics)
- My awesome clients have had the pleasure of paying through cashapp/zelle. This will not change. However you are required to pay PRIOR to departing WRF. It was my mistake as I recently did my books and found out I had not been paid an upward of $420 from different individuals. Some had not paid at all. Some simply paid what they wanted. WRF has not had a price change since Sept. 2017. If you need to verify how much is your fiils, please do not hesitate to ask. Prices are also listed here on our website. I have now been paid, as I reached out and was paid immediately. Thank you for being honest but again please pay before departing.
- Various clients have different lash shedding cycles and allergies. Some shed frequently in the summer, some are fall, some are winter. If you are experiencing a lot of lash shed. It is highly recommended you switch to weekly fills temporarily. My weekly lash dolls lashes are always super full and intact. (If this is your desired look). Weekly lash fills start at $40 depending on your desired lash set.
- Roq Me Gently (Our trial set) Can be booked whenever and repeatedly. The difference is there is no fill/maintenance appointment for these sets. During a lash "fill" older grown out lashes are removed and replaced with new ones. You can convert to fills by booking a fullset.